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Need Help?

Our aim is to make sure you get the best possible return on your ShopShape and related product investments. If you need a quick answer you may find it in the Q&A page. Failing that, please feel free to send us an email. We're always pleased to hear from you and help in any way that we can.

If you're reporting a problem that you have experienced with our software tools, please provide as much information as you can together with screen shots where possible.

To capture your computer screen as an image you can send to us:

  • To grab the whole screen, simply press the "Print Scrn" button on your keyboard. This copies the contents to the Windows clipboard. To paste it into your email, press "Ctrl + V"
  • To grab just the window you are working on, press "Alt + Print Scrn"